1. Introduction

Youmoq attaches great importance to the protection of its users' personal data.

The purpose of this policy is to provide you with transparent information about the data we collect, how it is used and your rights.

Youmoq may modify this policy at any time in accordance with the evolution of its services, new legal or regulatory requirements. Significant changes will be notified to users by email or notification in their account. Unless otherwise indicated, modifications are effective as soon as they are published.

All capitalized terms not defined in this policy shall have the meaning given to them in the applicable Terms of Use (if you are a brand or merchant).

The company responsible for processing your data is Youmoq [legal form, registered office, SIREN].

2. How Youmoq collects your data

Your personal data are collected by Youmoq when you register and as you use the Site:

1.directly supplied by you

- Registration and order information (name, email, address, telephone number, password, billing and delivery information).

2.automatic collection

- Cookies, third-party integrations and similar technologies to track your use of and interaction with emails, newsletters and advertisements.

3.other sources

- Information from partners, affiliates, public sources, social networks or transmitted by other users (e.g. sponsorship programs).

3. What data is processed by Youmoq

Category

Data and context

Identification and contact data

Surname, first name, email, telephone, postal address, password, billing/delivery details.

Professional data

Company name, SIREN number, intra-Community VAT, business sector, administrative documents, product descriptions, images of products or stores, contact details of representatives.

Data related to your activity on Youmoq

Sales/purchase history, participation in themed sales, site behavior (page views, products added to basket), internal messaging, opinions and feedback.

Transaction data

Payment information via Stripe or Mondu, history and any arrears, order and delivery tracking.

Data from exchanges with Youmoq

Emails, customer service messages, survey responses, newsletter interactions or notifications.

Data provided by third parties

Information transmitted by other users or third-party integrations for the provision of services (e.g. carriers, payment providers, logistics partners).

4. Purposes and legal basis of processing

Data concerned

Goals

Legal basis

Identification data

Account management, service provision, newsletter dispatch, fraud prevention

Contract with Youmoq, legitimate interest

Professional data

Account management, legal compliance, anti-fraud, marketing

Contract, compliance with legal obligations, legitimate interest

Youmoq activity data

Monitoring sales, improving services, marketing, checking compliance with conditions

Contract, legitimate interest, legal obligations

Transaction data

Order processing, payment, fraud prevention

Contract, legal obligations, legitimate interest

Exchange data

Customer relations, service improvement, marketing

Contract, legitimate interest, consent

Data provided by third parties

Service provision, marketing, fraud prevention

Contract, legitimate interest, compliance with legal obligations, consent

5. Access to your data

The recipients of your personal data include :

-Youmoq team and collaborators (internal service providers, customer service, accounting).

-Other users when certain information is visible via the site or internal messaging (e.g. products added to basket, reviews).

-External service providers:

- Delivery carriers

- Payment providers: Stripe / Mondu

- Fraud prevention providers

- Technical services, hosting, emailing, SMS, customer service, statistical analysis

- Auditors, accountants, lawyers

-Legal authorities: customs, tax authorities, police, courts, upon legal request.

All these recipients are bound by an obligation of confidentiality and use the data only for the specified purposes.

6. Shelf life

Data is kept only as long as is necessary for the purposes for which it was collected and, if necessary, to meet legal, accounting and tax obligations.

7. Profiling and automated decisions

For platform security and deferred payment management :

- Youmoq and its service providers (Stripe / Mondu / fraud prevention) may use profiling to accept or refuse an order.

- These decisions are based on: purchasing history, any arrears, estimated repayment capacity.

- Users can request a human review or obtain explanations of automated decisions.

8. Your rights

In accordance with the law, you have :

- A right to access, rectify, delete and port your data.

- A right to object, to limit processing and to withdraw your consent.

To exercise your rights, please contact data.privacy@youmoq.com.

If your rights are not respected, you can take your case to the CNIL.