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Cookie policy

Cookie Policy — Youmoq

1. Purpose

Youmoq places special emphasis on protecting your personal data.

This policy explains how YOUMOS SAS, “we,” uses cookies and other trackers on the website www.youmoq.com (the “Site”), in accordance with the General Data Protection Regulation (“GDPR”) and applicable French regulations.

2. What is a cookie?

A cookie is a small text file stored on your device (computer, tablet, or smartphone) when you browse a website.

In particular, it allows us to recognize your browser, store certain information related to your browsing activity, secure your access to your professional account, and improve the services offered by Youmoq.

In this policy, the term “cookies” also refers to similar technologies used to access or store information on your device.

3. Cookies Used by Youmoq

3.1 Strictly Necessary Cookies

These cookies are necessary for the Site to function and do not require your consent.

In particular, they allow you to:

  • to keep you logged in and secure access to your professional account;
  • to save the contents of your shopping cart before you confirm your order;
  • to prevent fraud and ensure secure payments;
  • to ensure the proper technical functioning of the Site.

Without these cookies, certain essential features of the Site—such as logging into your business account or confirming an order—may not function properly.

3.2 Audience Measurement and Performance Cookies

Subject to your consent, these cookies allow us to understand how visitors use the Site: pages viewed, navigation, technical performance, and purchase journeys.

This information helps us improve the Site's usability, the presentation of our sales, and the selection of product categories and brands offered to professionals.

For example, Youmoq may use Google Analytics or a similar tool.

Under certain strict conditions, some audience measurement tools may be exempt from the consent requirement. In such cases, Youmoq will notify you and allow you to opt out.

3.3 Marketing and Advertising Cookies

Subject to your consent, these cookies allow us to measure the effectiveness of our campaigns and to provide you with communications or advertisements that are better tailored to your store's offerings.

In particular, they may be used in our email campaigns, social media campaigns, or online advertising campaigns.

Depending on their actual use on the Site, the tools in question may include:

  • Meta Pixel;
  • LinkedIn Insight Tag;
  • Klaviyo;
  • any other advertising or retargeting tool listed in the cookie management banner.

4. Data collected

Depending on which trackers are enabled, the following data may be collected:

  • IP address or related technical information;
  • browser type, device, and operating system;
  • pages viewed and navigation paths;
  • date and time of login;
  • source of the visit;
  • actions performed on the Site, including adding a Discovery Pack to the shopping cart;
  • Cookie preferences.

This data is used solely for the purposes specified when we obtained your consent or, in the case of essential cookies, to ensure the proper functioning and security of the Site.

5. Shelf Life

Cookies and trackers are retained for no longer than is necessary to fulfill their purpose.

In principle:

  • Strictly necessary cookies are stored for the duration of the session or for a limited technical period;
  • Your choices regarding consent or refusal are retained for six (6) months;
  • The lifespan of other cookies is indicated in the cookie management module, depending on the tool in question and its configuration.

6. Recipients of the Data

The data collected through cookies may be made available, to the extent necessary for their respective purposes, to:

  • Youmoq and its authorized representatives;
  • our technical service providers, including our hosting and e-commerce solution;
  • our payment and security service providers;
  • our email marketing, audience measurement, and marketing service providers, only when you have given your consent where required.

Our service providers are contractually obligated to protect the personal data to which they have access and to use it solely for the services they provide to Youmoq.

7. Managing Your Preferences

When you visit the Site for the first time, a banner will appear allowing you to accept, reject, or customize non-essential cookies.

You can change your preferences at any time by clicking on the “Manage My Cookies” link , which is available [at the bottom of the Site / at this address: link to be added].

Rejecting non-essential cookies does not prevent you from accessing the Site or viewing its content. However, certain technical features require the use of strictly necessary cookies, including secure access to your business account and managing your shopping cart.

You can also configure your browser to limit or delete cookies. However, this setting may affect the proper functioning of certain features of the Site.

8. Transfers Outside the European Union

Some of our service providers may process data outside the European Union, particularly in the United States.

When such transfers take place, Youmoq ensures that they are subject to appropriate safeguards provided for by applicable regulations, such as an adequacy decision, the European Commission’s standard contractual clauses, or any other safeguards recognized by the GDPR.

9. Your Rights

Subject to the conditions set forth in the regulations, you have the right to access, correct, delete, restrict the processing of, object to, and, where applicable, request the portability of your personal data.

You may withdraw your consent to non-essential cookies at any time, without this affecting the lawfulness of the processing carried out prior to such withdrawal.

To exercise your rights or ask a question about the processing of your data, you can contact Youmoq at the following address:

data.privacy@youmoq.com

You may also file a complaint with the National Commission for Information Technology and Civil Liberties (CNIL): www.cnil.fr.

10. Policy Update

Youmoq may modify this Cookie Policy to reflect changes to the Site, the tools used, or applicable regulations.