Retailers & Brands
How can we help you?
FAQ
It's so easy! Simply browse our catalog, add items to your basket, then click on "Order". Follow the steps to enter your details and finalize payment.
We accept payment by credit card (Visa, Mastercard), PayPal, and mobile money depending on your region.
Check that your details are correct or try another payment method. If in doubt, contact our support team via the Contact page.
Offers and referrals - Youmoq
1. Offers for new retailers
Youmoq offers special deals for new merchants, which may vary depending on how you register and the first sale you participate in.
1.1 Brand sponsorship offer
Brand sponsorship is an exclusive promotion offered by a specific brand when a retailer :
- Register via brand link, QR code or widget
- Place your first order with this brand
Advantages of the brand sponsorship offer
-50% discount on your first order with this brand
-Free delivery for one year on all orders from this brand
Conditions
- Register via the brand's unique link
- Discount valid only for the first order of this brand
- Offer valid 7 days after account creation
1.2 Youmoq welcome offer
The welcome offer is an automatic promotion for new merchants who have not registered via a specific referral link.
Welcome offer benefits
-Up to 50% discount on your first order on Youmoq
- Valid for all brands on the platform
- Offer valid 7 days after account creation
Conditions
- You're new to Youmoq
- No previous orders
- Registration without specific referral link
2. Application of the welcome offer to several brands
- The welcome offer can be applied to several brands in your basket.
- The discount applies to eligible products up to the maximum limit.
- Example: if your maximum discount is €100, this discount can be spread over several brands. Once the €100 has been used up, no further discount will apply.
3. Common problems
Why can't I see the reduction?
- Make sure it's your first order on Youmoq
- Check that the offer has not expired (7 days after account creation)
We accept payment by credit card (Visa, Mastercard), PayPal, and mobile money depending on your region.
Check that your details are correct or try another payment method. If in doubt, contact our support team via the Contact page.





